Neck pain after a car accident

If you are in an accident and are fortunate enough to have your own health insurance provider, make sure you promptly submit your medical bills to your own health insurance company for payment.

This sounds simple enough. However, we often meet with people who were involved in some sort of accident many months ago and had tried to handle the claim on their own. In this situation, it is not unusual to find these people have unpaid medical bills and are in collection with their credit rating badly damaged despite the fact they had health insurance to pay these bills all along.

When we ask these people why they have not previously submitted their medical bills to their health insurance company for payment we typically get one of two common responses. One common response is “My health insurance company should not have to pay, because the accident was the fault of the other person and they should pay.” Another common response is “The adjuster for the at-fault person told me to send my medical bills to him.”

I. With respect to the other person being at fault for your medical bills:

Health insurance

First, do not be fearful about submitting your medical bills to your own health insurance company after an accident. You have paid health insurance premiums for a reason. The reason is that in the event you incur medical bills you have health insurance to pay for those bills. Second, your health insurance company nearly always has a right to recover much of what it paid in benefits from the proceeds of a successful injury case. Therefore, if your case is successful, we will work with your health insurance company to try to make sure they recover what they are entitled to. Third, there are normally time limits within which you must submit medical bills to your health insurance company which, if not adhered to, will result in your health insurance company being able to deny any payment.

II. With respect to the at-fault adjuster telling you to send him the medical bills:

If, after an accident, the at-fault adjuster says “send me your medical bills” many people presume the at-fault adjuster is going to pay the medical bills when they are sent to him. However, if you have listened carefully the at-fault adjuster has said “send me your medical bills,” and has not said “send me your medical bills and I will promptly pay them.” There is a big difference in these two statements.

An at-fault party or their insurance carrier has no legal obligation to pay anything unless and until there is either a final settlement of the claim or there is a final judgment of the court. It is exceedingly rare that an at-fault company makes any payment for anything except property damage before a final settlement is made or a judgment is entered.

In nearly every instance, the only reason the at-fault adjuster asks you to send him your medical bills is not to pay them, but merely to help determine how much of a reserve his company should set up for your claim. The at-fault adjuster never tells you this and most people end up with the incorrect perception the at-fault adjuster is going to pay your medical bills when you send them to him. The fact that this happens should serve as a giant red flag to any accident victim who thinks the at-fault adjuster is there to help him.

Medical bills

Not submitting your medical bills to your own health insurance company is only one of many disastrous mistakes an injury victim can make if an experienced lawyer is not consulted right away. Except for obtaining the name of the at-fault adjuster, the claim number and the telephone number of the adjuster, it is best not to speak with the at-fault adjuster about how the accident happened or your past or present medical condition before you contact an experienced lawyer who will represent your interests rather than the interests of the at-fault insurance company.

© Bruce A. Beeman, 2019